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Contact information

Get in Touch

At PetVelora, we are dedicated to providing you and your pets with exceptional service. Whether you have a question about an order, need assistance choosing the right product, or just want to share feedback, our team is here to help.

Customer Support
The fastest way to reach us is via email. We aim to respond to all inquiries within 24 to 48 business hours.

Mailing Address
If you need to send us official correspondence, please use our registered business address below.
Please note: This is a corporate administrative office and does not process returns. For return instructions, please email our support team first.

Velora Premium Products and Services LLC
30 N Gould Street, Ste R
Sheridan, WY 82801
United States

Order Inquiries
If you are contacting us about an existing order, please include your Order Number and the Name associated with the purchase in your email so we can assist you as quickly as possible.